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Technology
Microsoft, SAP and Adobe today announced a new partnership: the Open Data Initiative. This alliance, which is a clear attack against Salesforce, aims to create a single data model for consumer data that is then portable between platforms. That, the companies argue, will provide more transparency and privacy controls for consumers, but the core idea here is to make it easier for enterprises to move their customers& data around.
That data could be standard CRM data, but also information about purchase behavior and other information about customers. Right now, moving that data between platforms is often hard, given that thereno standard way for structuring it. Thatholding back what these companies can do with their data, of course, and in this age of machine learning, data is everything.
&We want this to be an open framework&, Microsoft CEO Satya Nadella said during his keynote at the companyannual Ignite conference. &We are very excited about the potential here about what truly putting customers in control of their own data for our entire industry,& he added.
The exact details of how this is meant to work are a bit vague right now, though. Unsurprisingly, Adobe plans to use this model for its Customer Experience Platform, while Microsoft will buildit into its Dynamics 365 CRM service and SAP will support it on its Hana database platform and CRM platforms, too. Underneath all of this is a single data model and then, of course, Microsoft Azure — at least on the Microsoft side.
&Adobe, Microsoft and SAP are partnering to reimagine the customer experience management category,& said Adobe CEO Shantanu Narayen. &Together we will give enterprises the ability to harness and action massive volumes of customer data to deliver personalized, real-time customer experiences at scale.&
Together, these three companies have the footprint to challenge Salesforcehold on the CRM market and create a new standard. SAP, especially, has put a lot of emphasis on the CRM market lately and while thatgrowing fast, itstill far behind Salesforce.
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A new feature in the latest version of Google Chrome that logs users into the browser when they sign in to a Google site has come under fire.
Until recently, it was the userchoice to log-in to the browser. Now, any time that you sign in to a Google site in Chrome 69 — like Google Search, Gmail or YouTube — Chrome will also log you in, too.
But the changehas left users unclear why the &feature& was pushed on them in the first place. Many security folks have already panned the move as unwanted behavior, arguing it violates their privacy. Some users had good reasons not to want to be logged into Chrome, but now Chrome seems to takes that decision away from the user.
Matthew Green, a cryptography professor at Johns Hopkins, rebuked the move in a blog post over the weekend, arguing that the new &forced login& feature blurs the once-strong barrier between &never logged in& and &signed in& — and erodes user trust.
&Where Facebook will routinely change privacy settings and apologize later, Google has upheld clear privacy policies that it doesn&t routinely change,& said Green. &Sure, when it collects, it collects gobs of data, but in the cases where Google explicitly makes user security and privacy promises — it tends to keep them.&
&This seems to be changing,& he said.
Google staff defended the change on Twitter, said there was little to worry about — that the change was designed to only alert the user that they were logged in, and that the browser wouldn&t sync their bookmarks, browsing history and passwords across deviceswithout permission.
Green conceded that although Google is not syncing data from the beginning, the user interface makes it difficult to know if browser data is shared with Google once a user is logged in. The &dark pattern& of the browserlogged-in user interface now makes it possible to trick a user into switching on sync by mistake. Once your data is shared, therelittle a user can do to pull back. Without giving his explicit consent to have his data synced in future, he said Google could later decide, as it did with the &forced login& feature, to switch on the browser sync feature without telling anyone.
&Just because you&re violating my privacy doesn&t make it OK to add a massive new violation,& he said.
Other security experts agreed with Green, with some promising to switch browsers.
Trust is a fickle thing. Chrome isn&t just seen as secure and trustworthy, but many see it as neutral, Green said — a free and open source tool, rather than an extension of Google other core businesses. By breaking down that &sacred wall& between the two has users rattled — and some wanting to switch from Chrome altogether.
What may have been a helpful feature on paper to stop users from accidentally using someone elseaccount on a shared computer has blown up in Googlefaces — and not because of the decision, but because users weren&t given a choice.
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Read more: Security experts say Chrome 69’s ‘forced login’ feature violates user privacy
Write comment (92 Comments)This wild, 3D-printed self-solving Rubikcube is amazing. To make it work, a Japanese inventor used servo motors and Arduino boards to actuate the cube as it solves itself. Sadly, there isn&t much of a build description available but it looks to be very compact and surprisingly fast.
There is a description of the project on DMM-Make and you can watch the little cube scoot around a table as it solves itself in less than a minute. The creator also built the Human Controller, a cute system for controlling a human as they walk down the street, and the Human Crane Game which is equally inexplicable. If this Ru-bot is real and ready for prime time it could be an amazing Kickstarter.
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Read more: Watch this self-solving Rubik’s cube march its way across a table
Write comment (92 Comments)International shipping has changed little in the last century & itslow and opaque, with many processes carried out manually and on paper. Most supply chain teams still rely on phone calls and emails to do their job. The whole things stuck in the 20th Century. Itestimated that the average shipper spends over 40 hours per month & the equivalent of 7 working days & manually chasing the various parties along their supply chain for action.
We&ve seen many startups try to tackle shipping and freight in the last few years but very few got anywhere because the industry is very resistant to change. The key to winning in this market would be to leap-frog legacy operating systems and improve customer-facing supply chain visibility and analytics.
Zencargo, the digital freight forwarder, thinks it may have the answer, and so do its investors. Today it announces its ‘seed plus& round, led by LondonLocalGlobe, with participation from Samos Investments (founded by the Marquess of Salisbury) and Picus Capital, bringing total funds raised to over $4m.
The company works & which works with businesses ranging from high-growth scaleups to FTSE-listed businesses & will use the new funding to accelerate its product development process and build a presence in China.
The idea is simple and disruptive.
Zencargo makes it completely free for companies to digitise their supply chain. Its platform includes end-to-end visibility for shipments from purchase order to delivery, addressing the issue of fragmented suppliers and manual processes.
Instead of real offices, Zencargocustomers utilise its &Virtual Local Offices& to gain visibility during production around the world.
Customers include wearable technology giant Catapult and mattress-in-a-box brand Simba. Catapult says it has used ZenCargo to expand its supply chain to over 50 countries, with 98% of all shipments arriving on time.
Tom Hook, supply chain and operations manager at Catapult, says Zencargoplatform &helped us digitise our complete shipping operation overnight. Their technology acts like an extension of our team; helping to increase visibility into our supply chain, minimising the amount of admin and communication required and allowing us to focus on developing and improving the way we operate rather than continually chasing it.&
Richard Fattal, cofounder of Zencargo, says: &We&ve attracted a lot of fast-growing digital companies led by a new generation of business leaders. These are the kind of companies that are driving productivity growth in the UK and elsewhere and we are enjoying helping them operate with greater efficiency.&
The company was founded by Alex Hersham, ZencargoCEO, and Fattal, with CTO Jan Reithmeyer. Hersham worked for Cerberus Capital Management, a US Private Equity with $40bn under management, running the shipping business, buying and leasing ships back to the shipping lines. Richard is the third generation in his family to make a career in international trade; his grandfather owned a freight forwarding business and his father was a commodities trader.
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Read more: Zencargo raises a Seed Plus round led by London’s LocalGlobe to tackle global freight
Write comment (93 Comments)Apple and Salesforceare both highly successful, iconic brands, who like to put on a big show when they make product announcements. Today, the two companies announced they were forming a strategic partnership with an emphasis on mobile strategy ahead of Salesforce enormous customer conference, Dreamforce, which starts tomorrow in San Francisco.
For Apple, which is has been establishing partnerships with key enterprise brands for the last several years, todaynews is a another big step toward solidifying its enterprise strategyby involving the largest enterprise SaaS vendor in the world.
&We&re forming a strategic partnership with Salesforce to change the way people work and to empower developers of all abilities to build world-class mobile apps,& Susan Prescott, vice president of markets, apps and services at Apple told TechCrunch.
Tim Cook at Apple event on September 12, 2018 Photo: Justin Sullivan/Getty Images
Bret Taylor, president and chief product officer at Salesforce, who came over in the Quip deal a couple of years ago, says working together, the two companies can streamline mobile development for customers. &Every single one of our customers is on mobile. They all want world-class mobile experiences, and this enables us when we&re talking to a customer about their mobile strategy, that we can be in that conversation together,& he explained.
For starters, the partnership is going to involve three main components: The two companies are going to work together to bring in some key iOS features such Siri Shortcuts and integration with AppleBusiness Chat into the Salesforce mobile app. Much like the partnership between Apple and IBM, Apple and Salesforce will also work together to build industry-specific iOS apps on the Salesforce platform.
The companies are also working together on a new mobile SDK built specifically for Swift, Applepopular programming language. The plan is to provide a way to build Swift apps for iOS and deploy them natively on SalesforceLightning platform.
The final component involves deeper integration with Trailhead, Salesforceeducation platform. That will involve a new Trailhead Mobile app on IOS as well as adding Swift education courses to the Trailhead catalogue to help drive adoption of the mobile SDK.
While Apple has largely been perceived as a consumer-focused organization, as we saw a shift to companies encouraging employees to bring their own devices to work over the last six or seven years, Apple has benefited. As that has happened, it has been able to take advantage to sell more products and services and haspartnered with a number of other well-known enterprise brands includingIBM,Cisco,SAP and GE along with systems integrators AccentureandDeloitte.
The move gives Salesforce a formidable partner to continue their incredible growth trajectory. Just last year the company passed the $10 billion run rate putting it in rarified company with some of the most successful software companies in the world. In their most recent earnings call at the end of August, they reported $3.28 billion for the quarter, placing them on a run rate of over $13 billion. Connecting with Apple could help keep that momentum growing.
The two companies will show off the partnership at Dreamforce this week. Ita deal that has the potential to work out well for both companies, giving Salesforce a more integrated iOS experience and helping Apple increase its reach into the enterprise.
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Read more: Salesforce partners with Apple to roll deeper into mobile enterprise markets
Write comment (93 Comments)During last SeptemberIgnite conference, Microsoft heavily emphasized its quantum computing effortsand launched both its Q# programming language and development kits.
This year, the focus is on other things, and the announcements about quantum are far and in between (and our understanding is that Microsoft, unlike some of its competitors, doesn&t have a working quantum computing prototype yet). It did, however, announce an addition to its Quantum Development Kit that brings a new chemical simulation library to tools for getting started with quantum computing.
While there are plenty of applications for quantum computing once it becomes a reality, quite a few experts are betting on chemical simulations as one of the first areas where developers will be able to reap the fruits of this new computing paradigm. Itmaybe no surprise then that Microsoft is also betting on this.
The new library was developed in collaboration with Pacific Northwest National Labs. &The library will enable developers and organizations to create quantum-inspired solutions that can be simulated on classical computers today and quantum computers in the future & helping them tackle big chemistry challenges in such fields as agriculture and climate,& Microsoft explained ahead of todayannouncement.
While Microsoft is still working on making quantum hardware available to developers, competitors like IBM and Rigetti already offer working machines that may be limited in their capabilities — as all quantum computers currently are — but that offer developers the ability to test their algorithms on real machines. We&re still a while away from reaching the point where quantum computers will be able to live up to their potential, but as both IBMDario Gil and RigettiCEO Chad Rigetti told me at our Disrupt conference earlier this year, now is the time to get started with learning the basics.
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Read more: Microsoft’s Quantum Development Kit adds a chemical simulation library
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