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Technology
In the age of digital transformation, itimportant to understand your business processes and find improvements quickly, but itnot always easy to do without bringing in expensive consultants to help. Celonis, a New York City enterprise startup, created a sophisticated software solution to help solve this problem, and today it announced a $50 million Series B investment from Accel and 83North on a $1 billion valuation.
Itnot typical for an enterprise startup to have such a lofty valuation so early in its funding cycle, but Celonis is not a typical enterprise startup. It launched in 2011 in Munich with this idea of helping companies understand their processes, which they call process mining.
&Celonis is an intelligent system using logs created by IT systems such as SAP, Salesforce, Oracle and Netsuite, and automatically understands how these processes work and then recommends intelligently how they can be improved,&Celonis CEO and co-founder Alexander Rinke explained.
The software isn&t magic, but helps customers visualize each business process, and then looks at different ways of shifting how and where humans interact with the process or bringing in technology like robotics process automation (RPA) when it makes sense.
Celonis process flow. Photo: Celonis
Rinke says the software doesn&t simply find a solution and thatthe end of the story. Ita continuous process loop of searching for ways to help customers operate more efficiently. This doesn&t have to be a big change, but often involves lots incremental ones.
&We tell them there are lots of answers. We don&t think there is one solution. All these little things don&t execute well. We point out these things. Typically we find iteasy to implement, & he said.
Screenshot: Celonis
It seems to be working. Customers include the likes of Exxon-Mobile, 3M, Merck, Lockheed-Martin and Uber. Rinke reports deals are often seven figures. The company has grown an astonishing 5,000 percent in the past 4 years and 300 percent in the past year alone.Whatmore, it has been profitable every year since it started. (How many enterprise startups can say that)
The company currently has 400 employees, but unlike most Series B investments, they aren&t looking at this money to grow operationally. They wanted to have the money for strategic purposes, so if the opportunity came along to make an acquisition or expand into a new market, they would be in a position to do that.
&I see the funding as a confirmation and commitment, a sign from our investors and an indicator about what we&ve built and the traction we have. But for us itmore important, and our investors share this, what they really invested in was the future of the company,& Rinke said. Hesees an on-going commitment to help his customers as far more important than a billion valuation.
But that doesn&t hurt either as it moves rapidly forward.
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Read more: Celonis scores $50 million Series B on $1B valuation
Write comment (99 Comments)At the Identiverse conference in Boston today, Ping Identityannounced that it has acquired Elastic Beam, a pre-Series A startup that uses artificial intelligence to monitor APIs and help understand when they have been compromised.
Ping also announced a new product, PingIntelligence for APIs, based on the Elastic Beam technology. They did not disclose the sale price.
The product itself is a pretty nifty piece of technology. It automatically detects all the API IP addresses and URLs running inside a customer. It then uses artificial intelligence to search for anomalous behavior and report back when it finds it (or it can automatically shut down access depending on how itconfigured).
&APIs are defined either in the API gateway because that facilitates creation or implemented on an application server like node.js. We created a platform that could bring a level of protection to both,& company founder Bernard Harguindeguy told TechCrunch.
It may seem like an odd match for Ping, which after all, is an enterprise identity company, but there are reasonable connections here. Perhaps the biggest is that CEO Andre Durand wants to see his company making increasing use of AI and machine learning for identity security in general. Italso worth noting that his company has had an API security product in its portfolio for over five years, so itnot a huge stretch to buy Elastic Beam.
With this purchase, Ping has not only acquired some advanced technology, it has also acqui-hired a team of AI and machine learning experts that could help inject the entire Ping product line with AI and machine learning smarts. &Nobody should be surprised who has been watching that Ping will drive machine learning AI and general intelligence into our identity platform,& Durand said.
Harguindeguy certainly sees the potential here. &I think we can over time bring a high level of monitoring and intelligence to Ping to understand whether an identity may have been used by someone else or being misused somehow,& he said.
Elastic Beam interface. Photo: Elastic Beam website
Harguindeguy will join Ping Identity as Senior Vice President of Intelligence along with his entire team. Neither company would divulge the exact number of employees, but Durand did acknowledge it fell somewhere between the 11 and 50 mentioned in the company Crunchbase profile. The original team consisted of around 10 according to Harguindeguy and they have been hiring for some time, so fair to say more than 11, but less than 50.
Harguindeguy says they were pursued by more than one company (although he wouldn&t say who those other companies were), but he felt that Ping provided a good cultural match for his company and could take them where they wanted to go faster than they could on their own, even with Series A money.
&We realized this is going to be really big. How do we go after the market really strongly really fast We saw that we could could fuse this really fast with Ping and have strong go- to market with with them,& he said.
Durand acknowledged that Ping, which was itself acquired by Vista Equity Partners for $600 million two years ago, couldn&t have made such an acquisition without the backing of a larger firm like this. &There was there was no chance we could have done either UnboundID (which the company acquired in August 2016) or Elastic Beam on our own. This was purely an artifact of being part of the Vista family portfolio,& he said.
PingIntelligence for APIs, the product based on Elastic Beamtechnology, is currently in private preview. It should be generally available some time later this year.
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Read more: Ping Identity acquires stealthy API security startup Elastic Beam
Write comment (92 Comments)Online fraud detection startup CashShield, whose clients include Alibaba and Razer, announced today that it has raised a $20 million Series B led by Temasek Holdings and returning investor GGV Capital. Participants also included Next co-founder Tony Fadell, another returning investor, Wavemaker Partners and Tao Zhang.
CashShield says it has now raised a total of $25.5 million, including a Series A announced last September. Founded in 2008 and headquartered in Singapore, CashShield also has offices in Europe, China and the United States, where it launched last year and now counts Yamibuy and Scalefast among its users. CashShield claims its technology currently secures about 10 million user accounts and $500 million GMV in transactions each month.
The startup says personal account data is much more valuable than credit card information, because it can sell for 60 times more. Some of the Series B will be spent on research and development to develop new tools.
&Currently CashShield caters to securing against payment and account fraud, but is also working on adding on different fraud screening abilities to secure all vulnerable entries to fraud, including click fraud, IoT authentication, claims fraud and KYT [know your transaction],& founder and chief executive officer Justin Lie told TechCrunch in an email. &As such, we are looking to invest further efforts to build our R-D capabilities to enhance the core technology while scaling more aggressively in the markets we are targeting globally.&
CashShieldfraud management competitors include Signifyd, Riskified and Forter. Lie said his company differentiates because it combines several approaches, including artificial intelligence and proprietary high frequency trading algorithms and is &fully-machine operated and able to function without the need for human intervention.&
&Other solutions such as Signifyd, Riskified and Forter still need to deploy humans to complete their fraud screening process, but is easy for fraudsters to get ahead of as fraudsters themselves are using machine learning to launch sophisticated coordinated fraud attacks,& he said.
The companyverticals currently include e-commerce, digital products, telecommunications and online travel, though Lie has said in the past that its tools can also potentially be used to verify social media accounts and fight the proliferation of fake news. Lie explained that CashShieldcurrent fraud prevention technology detects and prevents the creation of mass accounts and it is also able to detect mass account takeovers of genuine user accounts, which is often used to spread fake news.
&Most recommend relying on two factor authentication to prevent account takeovers, but other than creating friction to user experience, many users are also unwilling to store more personal information (e.g. phone numbers) in the system,& said Lie. &Rather, CashShield uses real-time surveillance to detect if login behavior is of a genuine person or part of a coordinated fraud attack, and is able to block fraudsters from accessing stolen accounts instantly, and prevent them from using the accounts to spread fake news.&
In a press statement, GGV Capital managing partner Jenny Lee said &Justin is a strong leader with a clear vision. The growth CashShield has shown over the past year has boosted our confidence in their potential and the quality of their technology.&
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Read more: Fraud detection startup CashShield secures $20M Series C led by Temasek and GGV
Write comment (97 Comments)Because autonomous delivery drones are undoubtedly coming, Boeing HorizonX Ventures, the aviation companyventure arm, led a $16 million round in drone startup Matternet . Other investors include Swiss Post, Sony Innovation Fund and Levitate Capital. With this funding, Matternetplan is to further expand throughout the U.S. and internationally in urban environments.
&Matternettechnology and proven track record make the development of a safe, global autonomous air mobility system a near-term reality,& Boeing HorizonX Ventures Managing Director Brian Schettler said in a statement. &Between the companysuccess in Switzerland and being selected by the FAA to test unmanned aerial networks in the U.S., we are excited to work together to reimagine how the world connects and shape the next generation of transportation solutions.&
Just last month, the Federal Aviation Administration selected, among others, Matternet for drone logistics operations for U.S. hospitals as part of its Unmanned Aircraft System pilot program. In 2015,Matternet started testing the first drone delivery system in Zurich, Switzerland to transport blood and pathology samples to labs.
Matternet has since expanded its operations in Switzerland, and has conducted more than 1,700 flights over densely populated areas to make more than 850 deliveries of patient samples.
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TourRadar, the online travel agency (OTA) that targets the multi-day touring market, continues to be on a roll. The Vienna, Austria-headquartered company, which also has offices in Brisbane and Toronto, has raised $50 million in Series C funding.
Consisting mostly of primary funding, the round is led by the Silicon Valley growth VC firm TCV, with participation from existing investors Cherry Ventures, Endeit Capital, Hoxton Ventures, and Speedinvest. Notably, TCV previously backed Expedia and Airbnb and so has a very decent track record in travel.
Erik Blachford, a venture partner at TCV and already an angel investor in TourRadar, has joined the companysupervisory board. Blachford was previously President and CEO of IAC Travel, managing all of IACtravel assets including Expedia and Hotels.com. Again, a very good fit for TourRadar as it looks to scale up going forward.
In a call, TourRadar co-founder and CEO Travis Pittman — who founded the company with his brother — told me he was glad to have finally got Blachford on his board. The pair first met at a conference a few years back when Pittman heard the ex-Expedia CEO wax lyrical about the need for an OTA that serviced the group multi-day tour industry. He approached him afterwards to say that TourRadar wanted to be that company.
Not to be confused with something like GetYourGuide, which focuses more on travel experiences that take up part or all of a single day, TourRadar is a place to book a multi-day tour in the same way you might book a package holiday. To deliver this, the company works with more than 600 large and small local tour operators across Europe, Asia, the Americas, Australia and New Zealand. These include well-known operators such as G Adventures, Contiki, and Collette, and hundreds of specialty operators that otherwise would rely purely on local agents and word of mouth. In total, TourRadar offers more than 25,000 tours in 200 countries.
In fact, Pittman says TourRadarmain competitor is large incumbent tour package companies, and that multi-day tours are one of the last areas of the travel industry that has not fully moved online. Another interesting tidbit regards TourRadarpotential for growth: the company so far only targets english speaking consumers. Next on the roadmap is a lot more localisation, says the TourRadar CEO, with Germany, for example, a huge travel market.
To that end, TourRadar says it intends to use the funding to expand its team globally and to invest in the technology platform &to provide a personalized user experience for customers in new and existing source markets across the globe&. One area of focus will be developing a proper TourRadar mobile app — yes, really! — as Pittman reckons mobile, thus so far neglected, is a great platform for inspiration and discovery when deciding where to book your next tour.
More broadly, the platform supports operator partners in various ways, including offering instant bookings and tour review functionality, but there is room to go a lot further. This could include re-introducing community features to enable people who are planning to be in the same tour cohort to get in touch with one another before, during and after a tour.
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Read more: TourRadar, the OTA for tour holidays, scores $50M Series C led by Silicon Valley’s TCV
Write comment (95 Comments)Ecommerce giants Alibaba, Amazon, eBay and Rakuten have agreed to speed up the removal of dangerous goods being sold on their online marketplaces within the European Union.
The EUexecutive body, the Commission, said the four companies have committed to responding to notifications on dangerous products from Member State authoritieswithin 2 working days,and to take action on notices from customerswithin 5 working days.
Although the pledge is not legally binding. But the Commission is clearly hoping that companies can be persuaded to self-regulate in the first instance, given the ever-present possibility of laws being drafted to more tightly legally rule their activities.
In a statement welcoming the move, theEU commissioner for justice, consumers and gender equality, Vĕra Jourová, called on other other marketplace to join the initiative, saying: &More and more people in the EU are shopping online.E-commerce has opened up new possibilities for consumers, offering them more choice at lower prices. Consumers should be just as safe when they buy online, as when they buy in a shop.&
The Commission says online sales in the EU represented a fifth of the total sales in 2016 — a percentage thatexpected to increase in the coming years.
The Product Safety Pledgecovers non-food consumer products being sold by third parties on online marketplaces, and includes a commitment to provide a clear way for customers to report dangerous product listings and also have an internal mechanism for take-down procedures.
&The ultimate goal is to improve the detection of unsafe products marketed in the EU before they are sold to consumers or as soon thereafter as possible, and to improve consumer protection,& it writes. &These commitments will go beyond what is already established in the EU legislation, including those on product safety.&
Other components of the pledge state the companies will:
- Cooperate with authorities and set up a process aimed at proactively removing banned product groups as appropriate
- Put in place measures to act against repeat offenders offering dangerous products in cooperation with authorities
- Take measures aimed at preventing the reappearance of dangerous product listings already removed
- Explore the potential use of new technologies and innovation to improve the detection of unsafe products
So there are potentially some startup opportunities around enhancing detection systems.
While the Commission making efforts to limit access to dangerous goods online is unlikely to be too controversial, it hasgenerally been pushing for proactive or radically rapid removalsof various types of problem content, and wading into controversy as a result.
Its approach to copyrighted content has attracted the most controversy, with critics arguing it&sregressiveand wildly disproportionate.
Yet despite vocal opposition from multiple corners of the digital ecosystem,earlier this month EU lawmakers moved a step closer to requiring all user generated content be copyright pre-filtered prior to being uploaded —apparently comfortablewith the idea that meme-makers might have to go through an appeals process just to get their remixed snark unblocked.
However support for the Commissionapproach to regulating online content generally seems widespread among EU member states.
And on the terrorist propaganda content front, the UK government has been pushing even harder, for proactive removals — unveiling an AI tool in Februarythat it said could be used to automatically detect ISIS propaganda. (Though it has not forced any companies to use it.)
The Commission hasn&t gone so far where terrorist content is concerned — but itone-hour rule-of-thumb for terrorist takedowns is getting pretty close. On hate speech content generally it continues to apply pressure on platforms to respond more quickly, with the omnipresent threat that if they don&t keep up it could step in and legislate — as Germany already has.
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Read more: Market giants indication EU promise to get rid of hazardous products much faster
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