Microsoft in-unit PR staff continues to show its moxie, this time burying news about the demise of free tech support for a wide variety of products & covering half of all Windows customers, for starters & in a series of blog posts unveiled on Saturday morning.[ Further reading: Windows 10 April 2018 update: Key enterprise features ]Olga_Gh, a highly respected (if anonymous) Microsoft Agent posted the following message in six different Microsoft Answer forums: