As the supervisor of the help desk, this pilot fish is in on the interviews of new applicants.And I've decided to learn from my mista— I mean, my experiences,& says fish.Case in point: Fish department hires a tech from another part of the organization.
She worked as a tech at the other department for a few years, has the right certifications, knows the organization and will be able to hit the ground running — which makes her an apparently perfect candidate.A few weeks into the job, a fix is released to enable use of a VPN.
The change: just modify two registry entries.
Simple enough, right?But when fish tells the tech to apply the fix to a user laptop, she tells him that she has never edited a registry entry.