Senior programmer says his printouts are striped, and replacing the toner cartridge didn''t help, reports a pilot fish on the scene.Junior tech is dispatched to help, sees the striped printouts, and is fairly confident that it a problem with the toner cartridge.And when she opens the printer, she finds that the cartridge has a long plastic ribbon hanging off the side.
Problem solved, she figures, and she begins to pull the plastic strip off.
But the programmer tells her, &Stop! That supposed to be there.The tech, feeling especially junior, returns to the IT area and explains all to a senior tech, who tells her she right.
&In fact, there are instructions molded into the plastic cartridge telling how to remove that strip.