No doubt you recall patching guru Susan Bradley open letter to Microsoft brass, summarizing the results of her Windows update survey.
The results were quite damning in many ways, with complaints about the quality and frequency of patches topping the list.[ Related: The best places to find Windows 10 ISOs]Microsoft has responded to the open letter in a rather roundabout way.
Two days after Computerworld posted the open letter, Bradley received an email that says: