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Technology

Apple really wants app developers to build their business around app subscriptions rather than a la carte app sales, and this reflects an overall shift within the company.
Apple as a service
Apple has invitedselected developers to meetingsat which it evangelized app subscription models.
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Read more: Apple’s subscription push is a lesson for every enterprise
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Microsoft is giving Office 2016 a reprieve of sorts, saying that the one-time-purchase suite will be allowed to connect to Microsoft's online services for three more years than ruled earlier.
In April 2017, Microsoft proclaimed that applications provided by Office 2016 would be unable to connect to cloud-based Office 365 services after Oct. 13, 2020. The ban on accessing services like Microsoft-hosted Exchange inboxes, OneDrive storage space and Skype for Business' conferencing was part of sweeping changes to Office's support statutes - all part of a push to get more customers to adopt Office 365 subscriptions.
[ Related: Mastering your Outlook inbox ]The October no-more-access date was derived from the end of Office 2016's mainstream support, the first five years of the usual decade. All future suites in perpetual license form - those for which customers paid a one-time, upfront fee and then were allowed to run the software as long as desired - would have the same limitation: If Office 2019 launched in early October of this year, say, it too would be blocked from connecting to services after its mainstream support expired in October 2023.
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Read more: Microsoft cuts Office 2016 some slack, lets users connect to services until 2023
Write comment (97 Comments)This IT shop hires interns over the summer, and one turns out to be particularly, um, memorable, says a pilot fish working there.
"He came from a decent university and interviewed well enough," fish says. "However, when we set him on a task to convert text output from a small issue-tracking system to a replacement with analogous capabilities, things went badly.
"It wasn't clear if he was incapable, or just of the opinion that an internship was about getting paid without doing any work.
"Whatever the reason, a co-worker and I took twice as long to do the conversion because we kept trying to get our young charge to do any part of it.
"He must have had a sense that things weren't going well because his dad called up the boss, and demanded in no uncertain terms that we stop abusing his son.
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Read more: There are great interns, and OK interns, and then...
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Read more: Elon Musk A 'Brilliant Man' And As Capable As Ever, SpaceX President Says
Write comment (95 Comments)The U.S. IPO window may be wide open for Chinese tech firms, but electric vehicle maker Nio has conservatively cut the target for its NYSE listing to $1.5 billion after it released a price range for its shares.
The company plans to sell 184 million shares between $6.25-$8.25. That range would yield a total raise of$1.518 billion, which is down from the initial target of $1.8 billion from the firmfirst filing in August. The range is, of course, subject to change and it doesn&t include income from the green shoe option — which allows underwriters to take an additional allocation of shares — but nevertheless, it is a notable development.
Nio also revealed in its newest filing that its existing investors have committed to investing $250 million into the IPO which, at the middle of the range, would account for 22 percent of the allocation.
There are plenty of possible explanation as to why Nio has cut its overall fundraise estimate.
The most fundamental may be around sales. The company has only just begun to generate revenue. Itopened sales for its ES8 vehicle last yearbut it only began shipping in June. So, thus far, it has fulfilled just481 orders but it does claims that there are17,000 customers who reserved a model and are waiting in the wings to purchase it.
Thatmeant that the company has recorded hefty losses — a negative $759 million in 2017 and minus $503 million this year to date — as it went pedal to the metal on R-D and preparation. Just a month of revenue makes it hard to gauge that potential, even though Nio has plans to scale up and open its own manufacturing plants.
Also, however, it may also be related to general concerns around China.
Nio is an international firm which develops technology in Silicon Valley and has design teams in Germany and the UK, but China is the only market it is focused on for sales. That makes a lot of sense since China is the worldlargest market for consumer EV sales, but there is,of course, a disconnect between the country and U.S. IPO investors. While Chinese firms have performed well on U.S. public markets — Alibaba holds the record for the worldlargest IPO and the window is very much open for Chinese tech companies right now — but EVs still remain a new concept, even in the world of technology.
Then therealso the ongoing issue of politics. In particular, therePresidentTrump continued trade war with China — the U.S. doubled down with a range of new tariffs last week — and some concern around Beijinginterference withChinatop technology companies.
Tencent, the $500 billion giant, had a rare earnings miss last quarter on account of government interference in some of its core business, while arch-rivalAlibaba has taken criticism about the way it dressed up its latest financials,which were good on paper. Indeed, both companies — which are Chinatop tech firms — have seen their share prices drop: Alibabacurrent price is down by 15 percent from what it was on January 1, while Tencent is down by 25 percent.
All those concerns gathered together have likely caused Nio to price more conservatively, but we&ll have to wait for the list price to know for sure. Still, we&re looking at a billion-dollar IPO for the company which is seen by many as the closest competitor to Tesla — even if it currently has no U.S. sale plans.
You can read more about the Nio business from our original story on the IPO filing below.
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Read more: Chinese Tesla rival Nio trims IPO target: now aims to raise up to $1.5B
Write comment (100 Comments)MasterClass& $80M Series D announced last week marks a triumph in validating the potential venture-scale of content businesses in an era when many are founded with equal parts tech and media DNA.
The platform for online video courses on topics from film directing to tennis taught by iconic figures in each field (like Martin Scorsese and Serena Williams) launched in 2015 and has raised $160M from top VC firms like IVP, NEA, and Atomico while gaining brand recognition among millions of Americans. Neither education nor content startups have been particularly hot spaces for Silicon Valley investors over the last few years, so Masterclass& breakout status calls attention to its strategy.
High-quality original content cuts above the noise
Due to the user inputs of subscription streaming services, a platform focused on its own high-quality original content can gain an advantage against the crowded field of quantity-over-quality competitors in monetization and defensibility while still achieving scale.
Ita common tech industry mistake to treat all content the same & to focus on the engineering challenges of a platform but not enough on the creative challenges of captivating users (the classic Silicon Valley versus Hollywood cultural divide). Netflixcurrent position as the dominant force in global film/TV stemmed from its own evolution from solely aggregating third-party content to aggressively investing in its own Originals.
From the start, MasterClass has taken a different path from other startups in the online courses segment of media (often called MOOCs, or massively open online courses) by specializing in capital-intensive, high-production-quality video series with the biggest names. Like a small film studio, much of its $1.9M in seed funding was used on recruiting the initial talent (Dustin Hoffman) and producing their first class (on acting).
Similar to starting a company in an industrial or highly regulated industry, starting a media startup focused on high-quality productions is capital intensive. But if the entrepreneurthesis is right and execution is strong, those big upfront investments can lock in competitive advantage. True in the case of MasterClass, they sold 30,000 course sign-ups within four months of launching.
Quality lets you build big franchises, makes it easier to attract the top creative talent while giving up less economics, and makes the business the center of gravity within its market such that consumers naturally choose it over any competitor as the main service to subscribe to…therejust enough must-see content to keep coming back to.
This is the driving force behind the recent acquisitions of top studios and TV conglomerates like 21st Century Fox and Time Warner by companies who have a distribution platform they want to defend against Netflix (and itwhy Netflix is willing to strike nine-figure deals to lock in Hollywoodtop producers to years of creating Netflix Originals as Disney and others launch competitors). Once they have hit critical mass, itvery tough to directly compete with such businesses even when you&ve billions to spend like Disney does.
The ROI of investing in top talent
MasterClass& focus on bringing in top talent creates a positive cycle between viewers and the company. (Image from MasterClass)
When it comes to the educational content sector, quality doesn&t just mean production budget and storytelling ability. Therea categorical difference between learning a skill from the very best talent in a field versus learning it from a wider class of practitioners who are just good or great. The very best typically have a fundamentally different approach. Consumers recognize this, and they also struggle to evaluate the value of courses taught by people they haven&t heard of. If educational content from the biggest VIPs can be accessed for a price point within grasp, itthe sensible economic decision.
This dynamic drives word of mouth marketing for MasterClass courses (&My screenwriting class is taught by Shonda Rhimes!&), accelerated by the large social media followings of the instructors and the free publicity their course generates in the news. Whether itmusic, gaming, television, and book publishing, media is a hits-driven business and the reason the biggest names command big paydays is because they can deliver outlier value.
By comparison, other VC-backed MOOCs (like Coursera, Udemy, Udacity, and others) focused on the quantity of courses over thequality of courses, resulting in large libraries of lower production quality videos from less well-known instructors that may be helpful, but struggle to stand out from other resources online. Nearly all the MOOCs pivoted as a result: first from pitching their content to pitching consumers on the certification they could get for completing all the content, and then a second time in switching focus to sell to corporates (for internal training and employees& continuing education) because MOOC credentials weren&t gaining mainstream respect fast enough.
You have to be the most trusted brand to win as a premium subscription
Describing MasterClass as merely &celebrity courses& misses the point. By anchoring in big-budget, carefully produced video series & which includes only partnering with the biggest names in a field & they are building consumer confidence that their future offerings will all meet the same standard & the sort of trust Pixar built by starting slowly with a steady stream of high-quality, big budget animated films.
With a direct-to-consumer streaming platform, this trust for the underlying brand opens the door to a payment model that reflects it: a premium subscription. MasterClass is already moving beyond selling access to individual courses: 80% of revenue now comes from users paying a $180/year all-access subscription. The company looks ever less like a MOOC and more like a Netflix-style SVOD (subscription video on demand) platform for educational video series.
MasterClass launched with just three courses, and still has only 39, but the financial impact of each course is substantial. CEO David Rogier told TechCrunchKate Clark last week that the companyrevenues were just shy of the leading MOOCs, Udacity and Coursera, which are understood to be in the $70-100M range. The MasterClass video library will have a longer shelf-life than educational videos from unknown names as well: people two decades from now will still care how Werner Herzog thought about film directing techniques and how Marc Jacobs thought about fashion design even if technology and culture have changed dramatically.
It is worth noting by comparison that while Netflix is spending more than ever on content & a whopping $13 billion this year & its library is shrinking substantially, not expanding. It too is anchoring itself in better content & expensive, must-have original shows instead of licensed re-runs from other networks & because itthe exclusive, must-see shows that make consumers consider it the must-have subscription.
Each subscriber makes a streaming service stronger
The more subscribers who sign up for must-see content by the celebrities they look up to, the more MasterClass can invest in the next slate of courses to ensure more hits, and the more data it collects on user engagement to improve their productions. This dynamic can give direct-to-consumer streaming services network effects…each additional userdata marginally enhances the experience of every user, and the more active they are, the more personalized their experience can become.
The data MasterClass, Netflix, and other SVOD services collect from users informs their understanding of the elements that constitute a hit show and enable them to more wisely allocate resources, tripling down on what works best while cutting investment in what doesn&t. This feedback loop empowers them to grow faster than competitors can keep up.
Neither Netflix nor schooling: the edutainment market is open
The key strategy question in the educational content space is often whether to expand deeper or broader. MasterClass offers quality in terms of talent and production value but has made big investments into adding introductory courses across a wider range of skills from a wider range of VIPs rather than creating more advanced course material for users to keep progressing in one skill area. MasterClass sparks users& interest and gives them an insightful grounding, but itnot a training program to advance people already pursuing that skill professionally.
Going far deeper into topics with a world famous instructor could be just as, if not more, lucrative but the dramatic differences in the right user experience and price point for each niche & think bike racing tactics versus hedge fund investing strategies & make it unlikely this can be pulled off effectively by one platform.
Such a strategy does present opportunity to prestigious digital media brands though (whether itThe Financial Times in finance, Vogue in fashion, or Billboard in music); they could leverage their prestige in a given niche to partner with the biggest VIPs and craft premium-priced, best-in-class courses for practitioners (perhaps with a credential that carries weight due to the brand recognition and brand prestige of the media company).
Where MasterClass is gaining traction is in targeting a mass audience of more casual learners, and it is succeeding at getting them to pay a substantial price by the standards of media or consumer internet platforms. It is operating in a territory that offers people more concrete learning (and more interactivity) than a Netflix documentary while not being so specialized as to be a professional course. It may go a level deeper than it has thus far, but it doesn&t seem to be targeting the opportunity to be an in-depth online course provider.
What MasterClass is becoming is a Netflix for &edutainment& & a media company native to the SVOD era that could own the turf Discovery Inc. seized in the cable era. By expanding across interest areas and regularly collaborating with icons who appeal to different demographics, they may build the must-have subscription of interactive video series for humans& wide-ranging intellectual curiosity.
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Read more: MasterClass is mastering scale as a media business
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