Technology

As we follow the Mad Microsoft Hatter down the July 2018 update rabbit hole, it helps to keep in mind that what you see and hear may or may not be the truth. Yesterday, the fourth Tuesday of the month, brings up an excellent case in point (or perhaps not an excellent case in point).

According to the Knowledge Base articles, six cumulative updates were released yesterday. But according to the official Microsoft Update Catalog, those updates may or may not have been released on July 23, or even July 20. If you look inside the updates, the dates will confuse you even more. And if you try to install or download the updates, you may or may not find them in Windows Update, or the WSUS collection.

Year over year, end-user experience continues to rise among the Key Performance Indicators (KPIs) organizations use to measure IT. Gartnersuggested methodologies for measuring end-user experience are aggregated into a category called Digital Experience Monitoring (DEM). However, regardless of which flavor(s) of DEM an organization may use to establish end-user experience metrics, the reason end-user experience matters is because it is a benchmark for productivity.

At the core of end-user experience is productivity

To hone in on productivity means to focus on the needs of people, the possibility of technologies, and the requirements of business units. At the heart of it all is empathy. Although some may think of a migration from benchmarking people as we might do to a product as dehumanizing, the notion is designed to increase innovation and creativity. It is ultimately an outcome-driven approach, which requires being mindful of both process and people.

Traditionally siloed and manual corporate finance operations are beginning to test & and in some cases adopt & three still evolving technologies that can offer a single view of corporate data in near real time while also automating arduous business processes.

Blockchain, artificial intelligence (AI) and chatbot technology may not be fully baked yet, but they are already available for proof-of-concept testing and limited production rollouts in enterprise finance departments, according to a new report from Deloitte LLP. The sooner enterprises begin testing them, the better prepared they'll be to move into production when the technologies mature, according to Deloitte.