Technology

Users at this company are supposed to email the help desk so their tickets can be easily tracked, but one day this support pilot fish gets a phone call instead. Itlegit, though, he says.

&This user said she was calling because her email wasn&t working.&

The problem is that shegone over the storage limit, but she tells fish she has archived her older emails. Fish is a trust-but-verify kind of guy, so he checks the server, where he sees no evidence of any archiving from that useraccount.

He walks the user through the process of checking her archiving settings, and, yes, archiving isturned on.

But a little deeper into the settings, fish spots the problem: She has specified that the system should archive any emails she hasn&t read or modified in 31 years. Thatgoes back a couple of decades further than the email system itself.

To read this article in full, please click here

Common sense dictates that if your business wants to scale upwards, it needs to secure more sales. However, building a solid base of satisfied customers who will recommend your services is impossible if your sales team struggles with an overly complicated CRM platform.

Rather than spending thousands of hours fumbling with complex CRM tools, you can optimize your sales efforts with PipelineDeals& easy-to-use platform, and your business can sign up for a 14-day free trial or customized demo now.

To read this article in full, please click here

I&ve been saying for a while now that Microsoft wants you to move from Windows on your desktop to Windows as a service. I&ve rarely gotten so little pleasure from saying I was right.

In the last few weeks, Microsoft rolled out Windows Virtual Desktop (WVD). If you have a fast internet connection to an Azure region, you can run your desktop off Azure today.

Maybe you&re OK with your business running on cloud-based Windows. I&m not.

To read this article in full, please click here